Remote Customer Service: how does it differ from regular?
For instance, companies like Weebly (a website builder) have remote support teams but were made great with the help of on-site ones. If you want to succeed in a work-from-home customer service position, you need to give yourself the right tools. These must-have resources range from the latest support software to an office chair that keeps you […]
Remote Customer Service Representative Job Description Template
Download 7 free customer service email templates below get started on your path to providing the high quality service your customers deserve. Managing a remote customer service team comes with a new set of challenges, not least with building a good relationship with staff that live in different countries and across different time zones. Good customer service […]